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Accenture driverless car Videos

4.5.16 A Geospatial View

Title: A Geospatial View: The Key to Our Driverless Future, Augmented Reality Experiences and Other Upcoming Disruptions Speakers: Jane Macfarlane, Chief ...

Accenture CEO SUMMIT 2015

Accenture Türkiye, "Disruptive Transformation" ana başlığıyla gerçekleştirdiği # CEOSummit2015 ile Türkiye'nin lider firmalarının üst düzey yöneticilerini, ...

Digital Video and the Connected Consumer

Gavin Mann, Global Broadcast Lead at Accenture discusses highlights from Accenture's “Digital Video and the Connected Consumer” report.

Don't choose between operational excellence and customer intimacy

The modern customer relationship combines both operational excellence and customer intimacy. And that's not all. No matter how paradoxical it might sound, ...

User Comments

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Indeed Steven, I agree to this new combination of CI and OE. The need for flexibility and personalization following the perception and expectation of the user interface and features for the user versus the operational excellent back offices that need to be cost effective. From my architecture role's point of view this is very interesting and something lots of companies are struggling with. For instance my recent experience with universities is that most don't even have an OE backoffice so CI is a big struggle. I suspect lots of them to become instinct if they don't change soon. 
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Hi Harry, very good point. Many companies will decrease in size, or will disappear if they are not capable in adapting their structures to this new customer relation. Thanks for your comment!
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Steven dit klopt en tegelijkertijd ook weer niet. Al vanaf het begin benadrukt dit drie-assen model, dat alle assen voldoende/goed moeten zijn voor de klant. Met een priority voor 'Customer intimicy' (de enige keuze voor langdurige continuiteit), redt je het niet als het bedrijf er b.v. 'operational' een potje van maakt...
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Thanks for the feedback, Frank. True, a lot of companies have a combination of these elements. However, in my recent experience, I see many companies that are REALLY good in both customer intimacy and operational excellence. But your point is very valid, a lot of companies tried to combine certain elements. Interesting theme, isn't it :-)

Beyond Insurance: Embracing Innovation to Monetize Disruption, Part 2 with Mark Halverson

Listen to the podcast as Accenture's Mark Halverson discusses why the best way for insurers to compete today is to go “back to the future”.

Martin Drozda (FEI STUBA) - Toward self-aware system

Self-aware systems are emerging as a new paradigm due to new technologies such as driverless cars, autonomous underwater swarms and other systems that ...

Digital Business opportunities through information technology: Brave New World - 3/3

//www.salford.ac.uk/business-school/business-services/centre-for-digital-business The official launch of Salford Business School's Centre for Digital ...

Fiat Chrysler contribuirà al progetto "Google Car"

Fiat Chrysler collabora con Google per sviluppare auto capaci di viaggiare senza conducente. Entro fine anno, il costruttore fornirà al colosso informatico ...

User Comments

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fanno benissimo visto che presto gli umani si estingueranno.

Connected Car Technology - Continental

//www.conti-online.com Brian Droessler (Continental) on connected car technology, autonomous driving, intelligent transportation systems (ITS) and ...
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