How to restore time warner cable box Videos

I'm just shocked at the $100 price. It was £14.95 here in the UK, which is about $21. There are so many laws protecting the consumers here, they wouldn't be able to get away with a partial refund when you didn't receive the product you paid for. 

You should just get Apple tv or Roku and be done with cable!!!

They all are the same sadly! Let us know if anyone from TWC watches your video and reaches out to you lol!

Kristy do you have a news station there who fights for the consumers who have been cheated? we have one here called 3 on your side..they go to bat for you and put them on TV if they don't settle the dispute which gives them a bad rap..might be worth a try if you have one to check into it..im sorry they were so awful to you.

That's terrible Kristy. We decided we wouldn't pay for television, so we haven't ever since 2002 and don't miss it. We use the free antenna broadcast tv when we live in town, but went without the country. Now we do pay for cable and that is bad enough. 

I would have kept asking for a supervisor. If they say they don't have one ask them if they are the CEO of the company. I hate horrible customer service. I hate that so many people lie and it ruins it for all of us who are actually honest. 

Contact the Better Business Bureau. No guarantees but I have had luck with issues once I filed a complaint through BBB.

I feel your pain. I don't think there's any company available that's any better. Direct TV is worse than Time Warner. We've also had Dish TV and a few others. Either the installers are incompetent or the quality sucks or the customer service is bad.

Spring into what..?

You have an online account, but states you haven't received the bill? you know that makes no sense right? especially since the online billing updates before you even receive your paper bill..meaning you could check out your balance online a week before a bill is supposed to be delivered to you and pay that shit!

The most irritating part is that this jackass berates the customer service rep for "interrupting" him, and he calls it rude...yet he continually interrupts the rep who's trying to help him. Like everyone else has said, you have other payment options. Pay online. No bill in the mail does not equal free. Moron.

Customer, a check in the mail is not a payment. :))) Being merely en route, in the mail as you speak, is not the money in their hand. Therefore, they are not going to restore your service. ..... Do you understand that? :-D 

He's not talking to a person. It's called a virtual receptionist. Basically he's talking to a fairly advanced AI soundboard system that responds based on keywords he states. That's why the "Customer Service Rep" keeps repeating the same phrases instead of directly answering his question. There was a call that went viral when Washington Bureau Chief Michael Scherer called Obamacare and received a "rep" named Samantha who couldn't answer any of his questions either and couldn't say "I am not a robot." A real person would have said, "Unfortunately, until we receive and process payment, we cannot restore service on a delinquent account." That would have answered his question right there.

This is a joke right, can't believe this has more dislikes. This is why I switched to Verizon. Time warner cable has by far the worst customer service & this shitty cable hardly works. Always had to call them to see what was wrong. I've had Verizon for 2yrs already & have had one issue which was fixed in mere minutes. I fill sorry for anyone who has to deal with these people at Time Warner.